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FAQ

Pricing Information

All prices shown are in Australian Dollars.

Can I pickup my order from your office?

No, the only items available for collection are our arcade game cabinets, due to the inability to ship these locally. We are happy to provide viewing/testing of the units at a pre-arranged time.
Perth metro customers can take advantage of our flat rate shipping for up to 15Kg at only $10.95. Selectable on the shipping drop down menu.

 

Do you ship to PO Boxes

Unfortunately due to changes to StarTrack policy we can no longer ship StarTrack to PO Box Addresses or Unit numbers. All PO Box and Unit Number orders will go via Australia Express Post.

 

When will my order ship?

Orders currently may experience delays in shipping due to other work commitments. We aim for dispatch within 24-48 hours of receiving payment. Payments need to clear before any goods are dispatched.

How long before I get my order?

For general orders we ship using StarTrack which usually take 1-3 days, usually overnight, depending on destination.
We use Australia Post Registered + Insurance for the high value items, this takes 7~10 working days, depending on destination.

Do I need to be there to receive the delivery?

It's ideal that someone is at the delivery address to sign for the delivery. However all our parcels have "Authority to Leave" on them, so goods are left at the door.

How much will postage cost?

Postage cost is dependent on weight and location. Our store will calculate the shipping price.
You can use the "Get Shipping Quote For This Order " before checkout to confirm costs.

What is "Add Additional Item to Order" in shipping options?

This is for when you have already placed an order and have forgotten something, so rather than paying for postage again, you select "Add Additional Item to Order" and we combine the 2 orders. It is NOT a free shipping option.

Where do you ship to?

Australia wide and New Zealand only.

What payment methods do you accept?
 
EFT Bank deposit, Bank Deposit Information:
Commonwealth Bank
Account Name: In 2 Amusements
BSB:066 112
Account Number: 1037 7976
Please Use your order number as your reference  
Credit card (Visa/Mastercard) through our secure gateway link.
Credit Card via Phone, please call 1300 267 074 our Biller ID: 421966, use your invoice number for reference.

International bank transactions incur a $20 bank fee, please include this amount in your transaction.


Call us: ABN 35 367 804 232

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